Last updated: October 25, 2024
Welcome to All One Market! We built this platform to connect Ethiopian businesses and individuals, helping them buy and sell products, services, and skills within their local communities. Our marketplace is designed to serve users across all Ethiopian regions, zones, and woredas, and we want you to feel confident about how we handle your information.
Key Points: We don't sell your personal data to third parties. We only collect what's necessary to operate our local marketplace and connect you with buyers and sellers in your area. You have full control over your information and can delete your account anytime.
If you have questions, concerns, or requests regarding this privacy policy, please contact us:
Company: FB-Tech
Email: support@all1market.com
Website: https://all1market.com
Languages: Afaan Oromoo, English, አማርኛ (Amharic)
Response Time: We respond to privacy-related inquiries within 7 business days
Address: Sheger City, Ethiopia
Account Information: When you create an account, we collect your name, email address, phone number, and profile photo. For Ethiopian users, we may also collect your kebele or woreda information to help connect you with local buyers and sellers.
Location and Business Details: We collect your region, zone, woreda, and specific location details to show your listings to nearby users and provide accurate local search results. For businesses, we may collect your trade license information and business category.
Transaction Data: We collect details about your purchases, sales, payment methods (including mobile money services like CBE Birr, HelloCash, and bank transfers), delivery addresses, and order history. This helps us process transactions and provide customer support.
Products, Services, and Skills: Any product photos, service descriptions, skill offerings, pricing, reviews, ratings, or messages you post on All One Market are stored to display to other users and maintain marketplace records.
Usage Data: We track which products, services, or skills you view, search terms used, items added to favorites, time spent in the app, and navigation patterns. This helps us improve the user experience and show relevant local offerings.
Device Information: We collect device type, operating system version, unique device identifiers, IP address, browser type, and mobile network information to ensure the app works properly on various devices commonly used in Ethiopia.
Location Data: With your permission, we collect your precise location to show nearby sellers, estimate delivery distances within your woreda or zone, and provide location-based services. You can disable location services in your device settings.
We use your information to create a thriving local marketplace for Ethiopian communities:
Local Commerce: Connecting buyers and sellers within the same region, zone, or woreda, facilitating local transactions, supporting small businesses and individual entrepreneurs, and promoting economic activity in your community.
Core Services: Processing orders and payments (including Ethiopian mobile money and banking systems), facilitating communication between users, providing customer support in Amharic and English, and maintaining your account.
Personalization: Showing relevant products, services, and skills from your local area, customizing your feed based on your region and interests, recommending items and services popular in your community, and improving search results for local offerings.
Safety and Community Trust: Preventing fraud and scams, detecting suspicious activity, enforcing our community guidelines, resolving disputes between local users, and building trust within Ethiopian business communities.
Communication: Sending order updates, account notifications, security alerts, and information about local market trends. We may send promotional content about businesses and services in your area (which you can opt out of anytime).
We use cookies, web beacons, and similar technologies to enhance your experience and provide location-based services. These help us remember your preferred language (Amharic or English), keep you logged in, analyze app performance across different Ethiopian regions, and provide personalized local content.
We don't sell your personal information to advertisers or data brokers. We only share information with trusted partners who help us operate the marketplace:
Google Firebase: Handles user authentication, database storage, push notifications, and crash reporting. Firebase follows Google's privacy and security standards and helps us serve users across different Ethiopian regions reliably.
Payment Processors: We work with Ethiopian financial institutions, mobile money providers (like CBE Birr, HelloCash, M-Birr), international payment services (Stripe, PayPal), and local banking partners to handle transactions safely.
Delivery Partners: When you make a purchase, we share delivery addresses with local delivery services, regional couriers, and transportation providers operating in your zone or woreda.
Analytics Services: We use Google Analytics and Firebase Analytics to understand app usage patterns across different Ethiopian regions and improve performance for local users.
Some information is visible to other All One Market users to facilitate local transactions, including your seller ratings, public reviews, listed products/services/skills, general location (region/zone/woreda level), and business verification status. Your private messages, payment details, and exact address remain confidential.
We may disclose information if required by Ethiopian law, court orders, government requests, or to protect our rights, property, safety, or that of our users and the local communities we serve.
Security is essential for building trust in Ethiopian local commerce. We implement multiple layers of protection:
Encryption: All data is encrypted in transit and at rest using industry-standard encryption to protect your information as it travels across Ethiopian networks.
Access Controls: Access to user data is limited to authorized team members who need it for their specific job functions. All access is logged and monitored.
Payment Security: We meet international security standards for handling Ethiopian mobile money transactions, bank transfers, and international payments while keeping your financial information secure.
Local Infrastructure: We work with reliable hosting providers to ensure consistent service across Ethiopia, even during network fluctuations or power outages.
We keep your information only as long as necessary:
Account Data: Kept while your account is active and for 30 days after deletion to ensure proper closure of local transactions.
Transaction Records: Financial and business records are kept for up to 7 years as required by Ethiopian commercial law and tax regulations.
Community Safety: Records related to disputes, fraud prevention, and community safety may be retained longer to protect other users in your local market.
You have comprehensive control over your information:
View and update your profile information, business details, location settings, and privacy preferences anytime through your account dashboard. Download a complete copy of your data by emailing us.
Control how specific your location appears to other users (region, zone, or woreda level), manage which products/services are visible to your local community, and adjust your business profile visibility.
Choose your preferred language (Amharic or English), control which notifications you receive about local market activity, unsubscribe from promotional emails, and adjust push notification settings.
Delete your account completely through account settings or by contacting support. We'll remove your personal data within 30 days while retaining necessary transaction records as required by Ethiopian law.
All One Market is not intended for children under 13 years old. We don't knowingly collect personal information from children under 13. If we discover that a child under 13 has provided personal information, we'll delete it immediately. Parents should supervise their children's online activities and contact us if they believe their child has shared information with us.
While All One Market focuses on Ethiopian local commerce, we use international cloud services to provide reliable service across all Ethiopian regions. Your information may be transferred to and processed in countries other than Ethiopia, including the United States. We ensure all transfers comply with applicable privacy laws and maintain appropriate safeguards to protect your data.
We may update this privacy policy periodically to reflect changes in our practices, Ethiopian regulations, technology, or other factors. When we make changes, we'll post the updated policy with a new "Last updated" date and notify you through the app or email at least 30 days before significant changes take effect.
If you have questions, concerns, or requests regarding this privacy policy or how we handle your information, please contact us:
Company: FB-Tech
Email: support@all1market.com
Website: https://all1market.com
Languages: English, አማርኛ (Amharic)
Response Time: We respond to privacy-related inquiries within 7 business days
Phone: [Your Ethiopian Phone Number]
Address: [Your Physical Address in Ethiopia]
This privacy policy is governed by the laws of the Federal Democratic Republic of Ethiopia. Any disputes arising from this policy will be resolved in Ethiopian courts with jurisdiction over FB-Tech's business location. We comply with Ethiopian data protection regulations, commercial law, and telecommunications guidelines.
Regulatory Compliance: FB-Tech and All One Market operate in compliance with Ethiopian National Bank regulations for financial services, Ethiopian Communications Authority guidelines for telecommunications services, and relevant commercial laws governing marketplace operations.
Effective Date: This policy is effective as of the date listed at the top of this document and applies to all information collected from that date forward.
Thank you for trusting All One Market and FB-Tech to support your local business and community connections. We're committed to helping Ethiopian entrepreneurs and businesses thrive while protecting your privacy and building trust in our local marketplace.
እናመሰግናለን! (Thank you!) - FB-Tech & All One Market Team